Remedial Room
Effective Date: 24th March 2026
1. Introduction
Remedial Room (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
We act as a Data Controller under the General Data Protection Regulation (GDPR).
Business Details:
Remedial Room
73a North Street
Swords
Co. Dublin
Ireland
Email: [email protected]
Phone: +353 85 275 4569
2. Personal Data We Collect
We may collect and process the following personal data:
Information you provide to us:
- Full name
- Email address
- Phone number
- Appointment details
- Information submitted via contact or booking forms
Technical information:
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
3. Health Information
Remedial Room provides therapeutic treatments which may involve the collection of health-related information.
However, we do not actively request or collect health data through this website.
If you choose to provide health-related information, for example via email, booking system, or during consultation, this information will be:
- processed only where necessary to deliver treatment
- handled with strict confidentiality
- processed based on your explicit consent
4. How We Use Your Data
We use your personal data to:
- Respond to enquiries
- Manage bookings and appointments
- Deliver services
- Communicate with you regarding services
- Improve website functionality
- Comply with legal and regulatory obligations
5. Legal Basis for Processing
We rely on the following legal bases under GDPR:
Contract
Processing is necessary to provide services you request including appointment bookings and communications.
Consent
Where you provide personal information through forms, emails, or booking systems, we rely on your consent.
Legitimate Interests
We process data to operate and improve our services and website.
Legal Obligation
We may process personal data where required to comply with legal obligations including tax, insurance, and regulatory requirements.
6. Data Sharing
We do not sell or rent your personal data.
We may share your personal data with:
- Barespace (Booking System Provider)
- Website hosting providers
- IT service providers
- Professional advisers including accountants or insurers
- Legal or regulatory authorities where required
All third parties are required to process personal data in accordance with GDPR and applicable data protection laws.
7. Barespace Booking System
We use Barespace as our booking and scheduling system. When you make a booking, your personal information is processed by Barespace in order to manage appointments and communications.
Barespace acts as a data processor on our behalf and processes personal data in accordance with their own privacy and security standards.
We recommend reviewing Barespace’s privacy policy for further information.
8. Data Retention
We retain personal data only as long as necessary:
- Enquiries: up to 12 months
- Appointment records: retained in line with professional requirements
- Financial records: up to 6 years where required by law
- Website analytics: anonymised where possible
9. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise your rights, contact:
[email protected]
You also have the right to lodge a complaint with:
Data Protection Commission
Ireland
www.dataprotection.ie
10. Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Secure systems and platforms
- Restricted access to personal data
- Secure hosting environments
11. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
12. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
website.